Suffolk University
ACHA M3 • NECHA Associate Members
Date: December 3, 2024
Would Recommend
Tags
Coach Van Vechten became defense and combative when question on the questionnaire platform she sent my daughter to fill out personal information about herself and they family. The URL had no reference of Rochester, and a quick google search of the URL resulted in 3 different companies coming up, some okay, some not. Instead of listening to a parent concerned about identity theft as the minimum, and human trafficking as the worst, she seemed completely confused as to why I would question where my data was going, and what measures were in place to protect our data and my daughters safety. She really didn't seem to understand the concern, defaulted to the decision is made above my pay grade, and seemed to want to dispatch the problem because it was inconvenient and she didn't have an answer. If you're treating a parent this way, I can only imagine how an 18-22 year old student is going to be treated if the come with a challenging question.